Original topic:

camera 11.0.00.93 motion video not being captured consistently

(Topic created on: 12/1/20 1:24 AM)
RYDENxS
Asteroid
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Note20
Basically, the motion video is now being captured consistently. Very much a roll of the dice since the oneUI 3. update. Tho, I'm not sure if it's a camera issue or a gallery issue (12.0.00.45).. 

Either way it's very bad because the camera shutter is so slow ..the motion photo saves a love of photos..
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4 Replies
Wassim
Nebula
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Note20
are you using the beta version
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RYDENxS
Asteroid
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Note20
I don't think so. this is the post one Ui 3.0 update
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LongHiker
Samsung Care Ambassador
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Note20

Have you tried resetting the camer settings?  Camera -> settings -> Reset settings

 

Have you tried clearing the camera app cache? 

 

Have you tried wiping the device cache partition? 

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RYDENxS
Asteroid
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Note20
yes I have. I've done a full cache delete for the app and the partition
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