can't send or receive pictures if

[userayFnq1Ca3y]

Cannot send or receive pictures when WiFi is enabled. Have to turn wifi off to send pictures or to receive them.  

[SJohnson]

have you tried resetting your modem and router?

[userayFnq1Ca3y]

Yes. we have done that. called AT&T no help. called Samsung, no help. :loudly_crying_face::loudly_crying_face::loudly_crying_face:

[Samsung_Q7nlI2E]

have you tried to disable wi-fi calling?