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fingerprint sensor issues

Everyone cried about the fingerprint sensor of the note 8, which was located right next to the camera on the backside. However I never had issues unlocking my phone. Usually worked on the first or second try.

I love that the sensor is now behind the screen but very often I reach my 5 unlock attempts and get locked out. Even tho I have added the same finger multiple times with different positions.

Anyone else having the same issue?


4 REPLIES 4
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Astronaut

Re: fingerprint sensor issues

I've noticed if I have anything at all on my thumb it won't read my print at all even if my hands are just a bit sweaty. I usually just wipe my thumb on my shirt first and it works first try every time. I also noticed if I don't have a screen protector at all it will work even if my hands are a bit dirty so I'm guessing my screen protector must be interfering with the sensor.
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Sun

Re: fingerprint sensor issues

we use hand and finger print sensors to log in at work and it fails at times from smudges on skin.
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Re: fingerprint sensor issues

You should add a second fingerprint. I think you can do up to 3. I did both of my thumbs.
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Highlighted

Re: fingerprint sensor issues

I have multiple fingers and multiple versions of the same. the experience with my note 8 one was just way better. only issue was a wet finger, but that is still an issue on the note 10.
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