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Original topic:

how do I transfer media to Mac OS?

(Topic created on: 2/2/21 9:13 PM)
userLYkfozTor5
Constellation
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Note20

the computer does not seem to recognize that the phone is connected to it, so what do I do?

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1 Solution


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Solution
TheGalaxy
Red Giant
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Note20
check default usb mode

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5 Replies
GZ2fold
Galaxy
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Note20
Well how did you connect the phone to it?
Solution
TheGalaxy
Red Giant
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Note20
check default usb mode

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LongHiker
Samsung Care Ambassador
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Note20

@userLYkfozTor5 

One way is to install Dex on you Mac. Then drag and drop from your phone to your Mac.

 

Another way is to save info from your phone to the cloud. Then use your Mac to access the cloud and download the info from there. 

RedDragon
Samsung Care Ambassador
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Note20

@userLYkfozTor5 You have to install the plugin for samsung phones to recognized. 

userLYkfozTor5
Constellation
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Note20

I was able to figure it out. and it was working fine until I updated to Big Sur. now "smart switch" does not work

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