My note 20 did a update on 3-16-21. Phone would note call or receive call. Also wouldn't receive or send texts. Most apps shut down. Went to safe mode and still not working I had to do a factory reset to make it work. I got this phone in January and it's sad I spend $1100.00 and I have to reset and lost hours of information and work. This phone was supposed to be the latest and greatest. I hope this isnt a thing that happens regularly. Come on Samsung get it together.
This could happen with any phone, even iPhones, so make sure you keep your important information backup, I suggest any cloud service but you could use Samsung's or Google's. Also if you bought the phone brand new, you get 1 year warranty from samsung to cover any defect like that.
Yea I did have it backed up. Just aggravated at it all. Now I just dont trust the phone. I see all the time where a lot of people are very disappointed in this model. So many problem and Samsung seems to not be listening. Just seems like they could get there act together and find a solution or make a better version and refund or offer a solution. If they dont I know a lot of people are leaving Android over this and its so sad because I have had tons of there products and never had any issues like this. If it was just me or a few ok, but tons of problems plague this new version. I will definitely return this phone if it happens again or look to other sources. But thanks for your response.
What are the problems you see all the time with this model? I have 0 problems since I got it in November. Also I work fixing phones and haven't heard anything about it either. And yeah I hope you find a better device that suits your needs.