Original topic:

pictures are not being received in messenger

(Topic created on: 5/15/21 6:51 PM)
userD15aL6lW86
Asteroid
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Note20

I can send photos through messenger, but can not receive any

5 Replies
SamsungGill
Samsung Moderator
Samsung Moderator
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Note20

By Messenger, are you referring to Facebook Messenger or an app used for SMS/MMS?

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userD15aL6lW86
Asteroid
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Note20
Not Facebook messenger, samsung app
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SJohnson
Samsung Care Ambassador
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Note20
Sounds like a data issue. Could you try resetting your network settings on your phone and try to see if you can receive any photos? Just be aware that resetting your network settings will erase any Wi-Fi or Bluetooth settings


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userD15aL6lW86
Asteroid
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Note20
I did that, pics still don't show up. A message saying "expired " comes up
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Cyberwasp
Nebula
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Note20

Of you're referring to text messages it maybe your APN. ATT had issues and posted a new APN settings. Check with your carrier!

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