Original topic:

pictures sent by bluetooth will not display

(Topic created: 06-24-2021 09:58 AM)
usern7H2VgowGa
Astronaut
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Note20

I have a note 20 ultra and picture files i send will not display as it says they may be corrupt tried(acrobat office paint photos etc) all say the file maybe corrupt, i sent pics to the same laptop with previous Samsung note models. 

 

regards john

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2 Replies
SamsungAdam
Samsung Moderator
Samsung Moderator
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Note20

Thank you for reaching out. Are you getting any error messages?

 

How long have you been experiencing these symptoms?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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MrJell_Lee
Nebula
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Note20

so you used either the nearby share or the quick share feature?

I think you can also use the My Phones app from your PC to display your phone onto the computer and just drag and drop images that way as well.

Aside from that, the corruption warning is an odd event. You could try to submit an error report after reproducing the issue  to Samsung Members app and attach the image file that gave you the corruption warning. 

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