Original topic:

"Create/Add Folder" Missing from Email

(Topic created: 07-25-2022 09:35 PM)
MissO56
Asteroid
Options
Note20

in the native email app on the note 20 5g, the "create/add folder" option is completely missing! (i swear it used to be there, but I'm really not sure now...) whenever i google how to create an email folder, the instructions say to go to the "create folder" option under "all folders".... but that option is not there for me!

yes, the app is up to date and the cache cleared.

something's weird! help!

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15 Replies
Anonymous
Not applicable
Options
Note20
Make sure to select an account. Don't select all account
MissO56
Asteroid
Options
Note20
i only have one account associated with the email app....
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MarvinG84
Comet
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Note20
Should be at the bottom Screenshot_20220725-234014_Email_31264_1658817614.jpg
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MissO56
Asteroid
Options
Note20
yes, it *should" be.... but it's not .. that's the issue! 🙁SmartSelect_20220726-001256_Email_18006_1658819576.jpg
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Options
Note20
Try sending an email to the developers (b2b.sec@samsung.com), describing the missing feature. TheyvDO seem to closely monitor that mailbox.
MissO56
Asteroid
Options
Note20
thanks... will do. 🙂
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notforhire
Supernova
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Note20
"Add Folder" is at the very bottom of the navigation bar on the left side, below all folders and sub folders
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MissO56
Asteroid
Options
Note20
um...no, it's not. as mentioned in a previous response, that's the issue. "add folder" is NOT there. 😑 SmartSelect_20220726-001256_Email_18006_1658819576.jpg
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notforhire
Supernova
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Note20
I'm on an S22 Ultra and, if I wanted to, I could uninstall, then reinstall the app. I'm not sure you can do that with the Note 20 5G, but it would be worth a try. I prefer the Samsung Email client to the other offerings out there.
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