regerstration

[Kwikgrizz]

Trying to register phone. Imei nor the serial number work. Says item is invalid. Any idea why this is the case? 

[Littleoldme]

If you copied and pasted either there might be trailing blank spaces that need to be deleted.

[imTURBObro]

is your phone from another country? did you purchase it through Samsung or 3rd party?

[Kwikgrizz]

through Samsung

[SamsungQue · Accepted solution]

I recommend that you call in and talk to our Samsung Accounts department 855-795-0509