hello i here in about 6months or so samsung cloud will be no longer avaible, so we have to use are note 20 ultra to sync with Micrsoft OneNote, But none of my stuff from Samsung Note are showing up in my onenote and they are sync.... How to do get my stuff from Samsung Note to OneNote on Note 20 ultra?
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I would recommend making sure that your phone is up to date on its software. The next would be to clear the cache for the app. This won't delete any important information. If that doesn't work I would try placing your phone into safe mode to see if other apps on your phone could be causing this issue. If none of that works then I would reach out to the software developer. You can find their information in the app store.