I have a note 20 ultra and I have mobile network connection problems very slow speed. I have all the bars and the LTE+ connection but still takes a very long time to connect and start loading data. I have 3 of these phones but one is very slow on mobile data. Like 0.05m in a speedtest. the others are are running 120-150m,
Hello, Welcome to the Community. We understand how frustrating slow mobile data is. There are some steps to try that may help.
1. Restart your phone
2. Move to a different location. You may be able to improve your signal in another location.
3. Update and Disable Network-Heavy Apps
Sometimes a troublesome app can cause issues by hogging your data connection, thus leaving less bandwidth for other apps and slowing everything down. In such a case, you'll need to do a little investigating to see what, if anything, is eating into your bandwidth. If there is something amiss, you can disable the app's access to your cellular data connection or uninstall it.
Settings > Network & internet > Mobile network> App data usage. Tap an app, then slide the Background data slider off to prevent that app from using data in the background. You should also check for app updates.
7. Contact your service provider for additional assistance
If the troubleshooting is not helpful and neither is the carrier, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung, or to ship the phone in for service, please reach out to us via one of the following options:
Hello, Welcome to the Community. We understand how frustrating slow mobile data is. There are some steps to try that may help.
1. Restart your phone
2. Move to a different location. You may be able to improve your signal in another location.
3. Update and Disable Network-Heavy Apps
Sometimes a troublesome app can cause issues by hogging your data connection, thus leaving less bandwidth for other apps and slowing everything down. In such a case, you'll need to do a little investigating to see what, if anything, is eating into your bandwidth. If there is something amiss, you can disable the app's access to your cellular data connection or uninstall it.
Settings > Network & internet > Mobile network> App data usage. Tap an app, then slide the Background data slider off to prevent that app from using data in the background. You should also check for app updates.
7. Contact your service provider for additional assistance
If the troubleshooting is not helpful and neither is the carrier, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung, or to ship the phone in for service, please reach out to us via one of the following options:
