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Asteroid

spen not working properly on my note 20 ultra.

Spen is not working properly on my note 20 ultra. I had all the notes and I immediatelynotice this is not as fluid as the previous versions. I'm not using a screen protector and the phone is 2 weeks old. Did the reset on the spen and problem is still there. 
3 REPLIES 3
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Samsung Care Ambassador

Re: spen not working properly on my note 20 ultra.

Do you have a case on the note 20 ultra? If the case has any magnets it can affect S Pen operation. 

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Asteroid

Re: Re: spen not working properly on my note 20 ultra.

thanks for the tip. I will try it without the case.
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Asteroid

Re: Re: spen not working properly on my note 20 ultra.

it was exactly that. I removed the case that has a magnetic kickstand and it started working again. thanks 😊 . thought it was the spen or the phone.
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