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Astronaut

visual voicemail icon on keypad

Hi, looking for help/guidance. Spouse has a Note 20 and is unable to set up visual voicemail. any tips? the phone continues to load for several minutes and nothing. Thanks all!
9 REPLIES 9

Re: visual voicemail icon on keypad

Mine keeps pushing a mobile network activation error after installing updates to the VVM app. However, I had to install the app manually. It doesn't show up in dialer for me at all or in the dialer menu.
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Comet

Re: Re: visual voicemail icon on keypad

are you on Android 11 beta?
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Re: Re: Re: visual voicemail icon on keypad

No. I am still on 10.
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Comet

Re: visual voicemail icon on keypad

Visual voicemail usually loads after you receive your first voicemail but it is carrier dependant.
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Astronaut

Re: visual voicemail icon on keypad

Not on beta, unable to delete app (so cannot reinstall), and has had phone for at least a month and has had several voicemails. It seems only option is calling carrier. Your replies have been helpful, thank you
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Re: visual voicemail icon on keypad

whats your carrier?

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Astronaut

Re: visual voicemail icon on keypad

at&t
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Astronaut

Re: visual voicemail icon on keypad

it was bcuz his phone is unlocked. that is why according to carrier
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Re: visual voicemail icon on keypad

try 'AT&T voicemail viewer' from playstore??

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