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Original topic:

where can I download an older DEX installer?

(Topic created: 03-04-2021 02:58 AM)
LargoWinch
Asteroid
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Hi,

 

I made the mistake of accepting the DEX update (I now have version 2.0.0.20)

since that update, DEX has never worked again.

the 2 previous versions sort of work (half the time, connecting the phone (samsung official USB cable) would not launch DEX)

when I google the DEX download, I always get the latest version. I want an older one.

can anyone help?

 

This DEX is useful to me but it has always been very buggy, for years.

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5 Replies
Ekamek
Red Giant
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Try sammobile.com for the apk files. Thought Samsung would have the previous versions as well.
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Solution
LargoWinch
Asteroid
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This is a misunderstanding. Samsung DEX is not an android app but a Windows/MacOS app:

https://www.samsung.com/us/explore/dex/

View solution in context

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Ekamek
Red Giant
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I figured Samsung official site will have it but sammobile.com doesn't just have info for Android devices. Searching the site for dex does bring up links to previous versions.
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LargoWinch
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I came to the same conclusion. This is the first time in 2 years that DEX is totally broken on my laptop. All previous versions never worked fine, they often crashed or wouldn't start but at least it would work about half the time, which was acceptable for private use at work on my work laptop.

I've had issues and disapointments with pretty much all my samsung products (phone, TV, soundbars, tablets and a laptop) the past 5 years hoping that having my devices on the same brand would make them work together better. That was stupid and naive of me.

I think it's time to move one and give my money to another brand.

 

Samsung, you suck at your products and moreover, you really suck at customer support.

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SamsungQue
Samsung Moderator
Samsung Moderator
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An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

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