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userc3ev9kixBD
Constellation

App grid not working

I woke up this morning and my phone app grid was set to 8x5. When I try to change it, there isn't any options. I tried to power off and on but it didn't make a difference.

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: App grid not working

Have you updated your device recently?

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userc3ev9kixBD
Constellation

Yes I did but it still doesn't show the options to change...

Yes I did but it still doesn't show the options to change it. Also, I have noticed that my always on display doesn't work either, and it's on.

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Samsung Moderator
Samsung Moderator

Re: Yes I did but it still doesn't show the options to change...

Are you currently using any third-party launchers or do you have a theme applied?

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user9sBTG2uOO3
Constellation

Re: Yes I did but it still doesn't show the options to change...

I have the same problem, been trying do to some things like changing resolution or turning easy mode on and off, with no luck, hopefully this gets resolved soon Smiley Frustrated

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user9sBTG2uOO3
Constellation

Re: App grid not working

Hello, I had the same problem, really dont know what was the problem but I did a Factory Reset just to the settings and it fixed the problem, as its just settings, it didnt delete apps or pics or anything. Hope it helps you too.

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