Ok, let's see if the issue is occurring during Safe Mode. http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=710180&modelname=SM-...
it does not rotate in safe mode either....already tried that. do u have msft launcher? and if not can u put it on your phone and see if it rotates while in landscape mode.
i would appreciate it
I don't have it on my phone. Maybe try removing it and see if you can rotate your homepage with the device's standard OS.
i did remove it and used the main samsung one and it worked...but when i use the msft launcher i cannot get it to work.
not sure if u want to go thru the time...can u please try using the msft launcher and see if it works in landscape mode
AFAIK, the homescreen of smartphones/phablets won't auto-rorate, remaining always in portrait mode. However, many apps will auto-rotate if auto-rotate is enabled.
On the other hand, the homescreen of tablets will auto-rotate.