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Carlicia
Constellation

Background

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I have a note 8 and it looks like I have ghost icons on the background how can I fix this.

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Samsung Care Ambassador

Re: Background

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@Carlicia  If your referring to icons that stay on screens that you can barely see that would be screen burn and the only way to fix it is to have a screen replacement i would recommend reaching out to a certified repair center you can contact one at the information below 

 

https://www.samsung.com/us/support/service/locations/

https://www.ubreakifix.com/locations


Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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3 REPLIES 3
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Samsung Care Ambassador

Re: Background

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@Carlicia  If your referring to icons that stay on screens that you can barely see that would be screen burn and the only way to fix it is to have a screen replacement i would recommend reaching out to a certified repair center you can contact one at the information below 

 

https://www.samsung.com/us/support/service/locations/

https://www.ubreakifix.com/locations


Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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Carlicia
Constellation

Re: Background

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Thank you 🤔👌

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Samsung Care Ambassador

Re: Background

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@Carlicia  Your welcome anything to help you solve your problem 


Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless
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