I have problem in my phone upset me soo much
My battery charging good also its life good
But once battery decrease till it touch 25% I found every one minute 1% decrease till 0% may in 5 minutes very fast drainage
only that happens after 25%
I tried to charge my phone at this point just when I charge it for two minutes battery become stable and work till zero good without problems .. please help me .. thanks
I usually do a couple of things before I EVER do a factory reset. Make sure first you don't have unnecessary things open that you don't need open. Click the 3 little lll at the bottom and close all windows. This is a "ease of access" to reopen apps that you have already opened. Clear them out. Next make sure you don't have unnecessary apps running in the background. (Look under apps and see what's active) I'll stop those apps. Next clear your cashe.(In settings) if THAT doesn't help...Then I'll shut down the phone wait 2mins and power it up again. I do all of these before I EVER reset to factory settings. But note... running background themes and moving themes eat up more battery and memory because it's an "Open" app.
Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry Thanks!
@user2QhiuGKfX9 The US and other international models are different because each region requires different components to work. At most we can we do very surface-level troubleshooting. Anything outside of that you will have to go to the correct forum for further assistance.