The whole Spen is really weak...I switched from Note 8 to Note 9 with an assumption that atleast the hardware flaws will be fixed.
Its was a true dissappointment for me as well. I mostly use Spen to take notes in meetings. Back from leave to office after 30 days this morning, the stick just snapped in my hand when I was scribbling on the screen. Surprisingly, it not only broke, I could see black slim wires popping out ,the yellow plastic is hand bendable with almost no pressure.
Along with the charging socket, the spen spring is still an on going issue.. I have no idea why only the area under samsung is meant to be weak, the whole pen seems weaker than a bamboo stick. Surely a big NO,specially to the note series which I thought was a good replacement to blackberry and other business devices. Another unsatisfied customer Samsung (I really dont understand why am I still using the N8000UHD series).
@userh6mZz28C6x, Thank you for reaching out to us for assistance with your SPen concerns.
Can you please send us a private message here with the below information? http://bit.ly/2GH8URL
(15) Digit IMEI Number:
Mine broke Sunday pass , writing notes. but here's where I have my problem it broke in a section that I don't touch or use, except to take it out of the phone and put it back in... And that's the top clicker part...
Same happened today. I grabbed my phone out of my pocket and then I see that the part with the Samsung text across it was cleanly broken off. I noticed this is a popular issue and I should just add to the discussion.
@userCxyh2Rhhw5 Can I please have your full model number and IMEI in a private message?
Same thing happend to my note 9 pen. It broke from under the silver top. Also tip of the pen on my galaxy book 10.6 is loose. I am disappointed. They have at least fix it since I am a long time customer.