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JRbowling1997
Astronaut

Download google photos app then it'll save all of them

Download google photos app then it'll save all of them

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userGyeqTV1QfM
Constellation

Re: Camera not saving pictures

It was happening in Photo mode with Motion Photos turned on. Until Samsung's next update turning off Motion Photo temporarily works for me. Or use Pro or Live Focus modes.

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mlbritts67
Constellation

It happens to me if I access Camara from any shortcut.

It happens to me if I access Camara from any shortcut.

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Highlighted
Samsung Moderator
Samsung Moderator

Re: It happens to me if I access Camara from any shortcut.

@mlbritts67 Do you know if your phone is up to date on its software?

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G3rd
Constellation

Re: Camera not saving pictures

Ive been having this issue for a few weeks now. I just tried turning off "Motion Photos" and have successfully taken about 20 pictures. Hopefully this solves the problem for now.

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userm0eutiNsbV
Constellation

Re: Camera not saving pictures

I'm having the same issue and it is driving me crazy. I've ended up not getting so many photos because I didn't check the gallery first to make sure it took. My family gets annoyed that I'll stand there taking a bunch of pics and then check to make sure I got one. Super super annoying!!!!

 

Update -- checked my google photo app and all the photos I thought I hadn't taken are there.  Seriously, Samsung needs to fix their gallery app. 

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Samsung Moderator
Samsung Moderator

Re: Camera not saving pictures

@userm0eutiNsbV Have you tried turning off motion photos as mentioned previously in this thread?

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