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Cosmic Ray

Chromebook Pro Screen Wont Rotate

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Occasionally , I will use the Chromebook as a tablet but I have to go to Settings and set the screen to be viewed in 90 or 180 degrees.

Is there a way to get the screen to rotate automatically, like an iPad? 

Appreciate a solution

Thanks 

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Samsung Moderator
Samsung Moderator

Re: Chromebook Pro Screen Wont Rotate

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Do you have any devices (BT mouse, keyboard, etc) attached? There is a thread on the Chrome OS board with troubleshooting information https://support.google.com/chromebook/thread/726552?hl=en regarding this issue. This looks to be an issue in certain builds of the Chrome operating system.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: Chromebook Pro Screen Wont Rotate

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please provide the model number for your Chromebook, and we will look in to this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Cosmic Ray

Re: Chromebook Pro Screen Wont Rotate

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Hi SamsungLou

Model  XE510C25. INPUT 15V-2A(30W)

BA98-01528A10 XE510C25  K01US

Thanks for reponse and hope you can provide solution

 

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Samsung Moderator
Samsung Moderator

Re: Chromebook Pro Screen Wont Rotate

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It will only rotate in tablet mode. I believe that there should be a rectangular icon with lines around it at the bottom right to accomplish this.







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Cosmic Ray

Re: Chromebook Pro Screen Wont Rotate

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Hi SamsungLarry

The icon youre referring to functions to display all windows thgat are open. there is no icon that will rotate the screen.

thanks for trying

regards

 

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Samsung Moderator
Samsung Moderator

Re: Chromebook Pro Screen Wont Rotate

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The icon does not appear in laptop mode, only in tablet mode. It will look similar to the one in the picture below. If you do not see it, try running an update for the Chrome OS.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Cosmic Ray

Re: Chromebook Pro Screen Wont Rotate

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Thanks Lou,

Understood that the icon will only appear in Tablet mode, but there's no icon.

the chromeOS is up to date. 

Is this issue something that can be resolved ?

Thanks agn

 

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Samsung Moderator
Samsung Moderator

Re: Chromebook Pro Screen Wont Rotate

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Do you have any devices (BT mouse, keyboard, etc) attached? There is a thread on the Chrome OS board with troubleshooting information https://support.google.com/chromebook/thread/726552?hl=en regarding this issue. This looks to be an issue in certain builds of the Chrome operating system.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Cosmic Ray

Re: Chromebook Pro Screen Wont Rotate

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Hi Lou

By disabling Bluetooth, the screen will rotate in Tablet mode. Thanks for you help with this 

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Cosmic Ray

Re: Chromebook Pro Screen Wont Rotate

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Hi SamsungLou

Just following up to see if you've  been able to find a fix for this issue?

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