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Nightowl_74
Constellation

Custom ringtones not playing

My custom ringtones have stopped working, I have them set for each person but the default ringtone plays instead, but the custom ringtones play over my bluetooth headset while the default ringtone plays on my phone, I haven't made any setting changes, it happened after a software update.

They are all set correct in my contacts but just won't play over my phone.

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Black Hole

Re: Custom ringtones not playing


@Nightowl_74 wrote:

My custom ringtones have stopped working, I have them set for each person but the default ringtone plays instead, but the custom ringtones play over my bluetooth headset while the default ringtone plays on my phone, I haven't made any setting changes, it happened after a software update.

They are all set correct in my contacts but just won't play over my phone.


I personally use one rington which is custom mp3 file for all my calls.  I do remember seeing a setting: go to settings>connections>bluetooth>tap advanced on top and check out Rington Sync option and see if it will do something for you. 

Also, are you able to re-select your custom ringtons as if you are just setting them up from the scratch? 

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