Hello all. I have been having some audio issues with my Note 8. The audio keeps cutting off. At first, this only happened with YouTube. I have YouTube Premium. The audio is supposed to continue playing when the screen gets turned off. The audio would turn off after about a minute. I blamed the YouTube app. I was wrong.
I regularly use PocketCast, Google Play Music, Spotify, FooBar, and PowerAmp. Now the adudio cuts off when I use any of those apps. It doesn't matter whether I use bluetooth or the 3.5mm jack (headphones or aux cable). It has gotten really bad. I'm ready to dump this phone. Audio is absolutley essential. Any help will be greatly appreciated.
Have you checked to make sure the device is up to date? If there is an update I would recommend updating.
If you device is up to date, I would then recommend wiping the cache partition on the phone. You can do so by following the steps below.
After wiping the cache partition and rebooting the device, go ahead and test your audio and let me know if the symptoms still continue.