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userCMutPig4KL
Constellation

GPS problem not navigate - Note 8 Android 9

After the latest update to Android 9, my mobile are not working with GPS properly anymore.

GPS can locate me and it is updating the location, but it can't navigate.

Waze, Google Maps and others can locate me, but they never are changing the cursor (circle) to navigate (triangle).

I did a hardreset, but nothing are working.

4 REPLIES 4
Anonymous
Not applicable

Re: GPS problem not navigate - Note 8 Android 9

Same problem with me Smiley Sad

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Slionheart
Astronaut

Try updating Google Play Services and grant necessary per...

Try updating Google Play Services and grant necessary permissions to it.

Then check again if navigation is working.

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userCMutPig4KL
Constellation

Re: Try updating Google Play Services and grant necessary per...

Can you explain a little bit more?

Because, I didn't understand how to do.

 

Best Regards

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Anonymous
Not applicable

Re: GPS problem not navigate - Note 8 Android 9

 

I headed to my local customer service center Smouha Centre in Egypt; I reported the problem to them. The service center installed new fresh most recent operation system, but nothing solved the problem. I requested to meet the head of maintenance center Mr. Markus and he told me that he has the same device note 8 and we started to test car navigation on his device, we both surprised that the problem is in his device too. we agreed that Samsung local in my country will report this problem to Samsung home office. this is a very annoying problem and Samsung should act seriously for this problem asap. It is now clear that note 8 and note 9 has a serious GPS issue, and I expect note 10 will have the same problem.

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