Galaxy Note 8 Charging Port Burnt out

[SamsungLarry]

Can I have your full model code and IMEI number via private message?

[user4tcI0PxsPB]

I had a very similar issue with the Galaxy S8. I am thinking it is a defect across both product lines.

[user4tcI0PxsPB]

i totally agree that it might be a bigger issue than they are letting on.  If it is, i would be very upset with how poorly they handled it.  The person i spoke to on the phone was rude, and i cant give up my only phone for that long.  Luckily verizon was very helpful and is sending me a new phone.  Samsung lost a lot of my respect in this recent dealing.

[SamsungTrevor]

Thanks for reaching out, @user4tcI0PxsPB, if you wouldn't mind reaching out via Private Message I'm always happy to help.

I'm glad that you were okay and that's great to hear that you were able to find a solution quickly!

[Shawndugout]

Is everyone using the Factory supplied cable and adapter and was it on fast or normal charging? 

[user0JZDFgGqRj]

I think my phone is having similar issue.  At 1st, it starts to show slow charges here and there, then keep getting usb errors when plugging into car or pc.  Now, it starts to not charging.  Seem to get worst.  I called Samsung for help, and they just ask me to reset a few things and ask me to bring it to "you beak i fix"  (I am not going to drive 40 miles and paid for the fix).  Wow... great customer service Samsung.  Now, my Note 8 become a piece of junk.  Need to shop for new phone, BUT IT NOT BE A Samsung.

[usergAzMDnHfpt]

My samsung 8 did same thing burnt port and now says moisture but symbol wont go away 

[user4rWTYXYRGa]

Get another Note 8, do you have insurance? 

[user5fd9rRWRf7]

Same thing happened to me yesterday. I can only charge my phone wirelessly now. Thanks samsung for this wonderful 1000.00 brick

[SamsungLarry]

This type of issue will need to be addressed by having the unit serviced. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location.