Galaxy note 8 front facing camera glitch

[Jeremy M]

I've noticed a weird glitch in my front camera where a second window with distorted colors appear on top of the frame is it a software or hardware issue? 

[SamsungCamp]

Good morning @Jeremy M

That sounds rather inconvenient, I am sorry to hear about that. Would it be possible to get a screenshot, or failing that, a picture of the screen as it happens? Has anyone else encountered this?

[Ken 1229]

Also have issue with front camera and been reading about others having same problem. Call Samsung and they had me go thru all these troubleshooting steps and none worked

[SamsungCamp]

@useruMdmTOrzIs

Could you please go into further detail about all the troubleshooting steps you took over the phone, for the sake of our community users?

[Ken 1229]

First they tried just a regular restart, then checked if phone was up to date, then had me force stop camera app and clear cache, then a reboot in safe mode, then had me wipe cache partition and last was a hard reset. None has worked

[SamsungCamp]

@Ken 1229

I see, thank you for sharing that. If you like, you can reach out to one of our moderators here, myself included, to start a repair request ticket. Additionally, you can contact us through our 1800 726 7864 phone number, or the Samsung + application on your phone.

[userZVUHNsMeRr]

I have thus same issue how can I get this fixed it just happened out the blue.. I called tmobile and they troubleshoot it but none of that worked.. Any suggestion 

[SamsungCamp]

Good evening @userZVUHNsMeRr

What steps did you take with T mobile?

[userZVUHNsMeRr]

Everything including a master reset and the camera still don't work

[SamsungCamp]

@userZVUHNsMeRr

Then I  would reach out and get that phone repaired. You can contact us by calling 1 800 726 7864, or by reaching us on the Samsung+ application. If you send one of our moderators a private message, we can also get you started on that process. I would also check to see if there are any walk in repair facilities near your location, by looking here.