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Samsung Moderator
Samsung Moderator

Re: Galaxy note 8 front facing camera glitch

@userhxxzvF0gaS Have you tried force stopping the camera app, and clearing the cache and data?

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userfkYQw2e5X0
Constellation

Re: Galaxy note 8 front facing camera glitch

Software.

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usern2yfFm9PEv
Astronaut

Re: Galaxy note 8 front facing camera glitch

I have also begun having these issues. I cleared the cache on my camera this weekend after being prompted to do so by the Samsung health checkup app to aid storage concerns. (I have no concerns- there is more than double the space left empty than I am currently using.) The next time I used the front facing camera it had these lines which resemble an mp3 sound line across the top fifth of the screen. 

Did anyone get a resolution?

I tried clearing the cache again. I force stopped the camera app, tried other apps that also use the front camera, and even did a hard reset. None of these trouble shooting steps solved the issue.

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Samsung Moderator
Samsung Moderator

Re: Galaxy note 8 front facing camera glitch

If the issue is occurring in all apps, service would be recommended. I would be happy to see what options are available. Will you please send a private message with the full model code and IMEI number of the phone? http://bit.ly/2XERsky

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