cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

Gallery app keeps crashing after most recent update

So I've updated my gallery app to the latest version recent after I had the notification for a few days, and now it just won't open. It keeps giving me the "Gallery has stopped" message and I'm unable to open it from anywhere, whether from my camera or another app. I've already tried to wipe the cache and data, wiped cache partition, reboot my phone. I even used it in safe mode to see if it was a third party app and it gave me the same thing. How do I fix this? I have a samsung note 8 that runs on android 8.1 (it cannot update to pie)

4 REPLIES 4
Highlighted
Constellation

Re: Gallery app keeps crashing after most recent update

Here are some tips that you can follow to fix the "Gallery has stopped" error message:

 

1 - Restart your device

 

2- Clear Cache and Clear Data of Gallery App

  • On your phone go to Settings> Applications/Apps> All Apps.
  • Now look for Gallery App and tap on it.
  • Finally tap on "Clear Cache" and "Clear Data".

3 - Reset App Preferences

  • On your phone go to Settings> Applications/Apps>All Apps.
  • hit Menu option or three dots and tap on "Reset App Preferences"

4 - Wipe Cache Partition In Recovery Mode

Switch OFF your device.

Press and hold altogether Power, Volume Up, and Home buttons.

When your phone vibrates, release the Power button, but keep holding both Volume Up and Home buttons.

Once you enter into Android System Recovery, release all the buttons.

Now select the option "Wipe Cache Partition" and confirm the process.

Once the process completes, you will not have "Message has stopped" working error.

 

There are more solutions available, which I have shared in one of my articles,if you can provide me your email id then I can share the article URL to you.

 

 

 

Reply
Loading...
Highlighted
Astronaut

Re: Re: Gallery app keeps crashing after most recent update

I tried all of those things multiple times and it didn't work, I'm still getting the same thing.
Reply
Loading...
Highlighted
Constellation

Re: Re: Gallery app keeps crashing after most recent update

Read this post for more solutions - recoverandroid-data.com/unfortunately-gallery-has-stopped

 

Maybe it can help you!

Reply
Loading...
Highlighted
Astronaut

Re: Re: Gallery app keeps crashing after most recent update

I have tried them all too and still have major issues. I was unable to find the article mentioned above.

Reply
Loading...