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user5jrKCQlwAg
Constellation

Glow Skin Not Redeemable

I am unable to redeem the "Glow" skin in FNBR on the Note8. My store settings are Samsung and I can visibly see the promotion but when I try to Purchase the skin, it gives me an error.

7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: Glow Skin Not Redeemable

Hi there, what error message are you getting?

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userOtTAZwDfrF
Astronaut

Re: Glow Skin Not Redeemable

we are all getting the same error messages and you know exactly what they are by now! to still pretend to not know is a joke and an insult to your customers. why can we not get the skin? why does nothing you release work??. how do we get our skins?

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userkwP1MmJhes
Constellation

Re: Glow Skin Not Redeemable

Same but now the glow skin doesnt even show up..... I want my notei refunded... Also I think it's time to switch to Apple... This is such a joke I even lost $25 already trying to get a free skin..


@user5jrKCQlwAg wrote:

I am unable to redeem the "Glow" skin in FNBR on the Note8. My store settings are Samsung and I can visibly see the promotion but when I try to Purchase the skin, it gives me an error.


 

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usertkHCjBOJsA
Constellation

Re: Glow Skin Not Redeemable

Same here

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usertkHCjBOJsA
Constellation

Re: Glow Skin Not Redeemable

Nothing but an error msg when i tried to redeem on my note 8

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Samsung Moderator
Samsung Moderator

Re: Glow Skin Not Redeemable

At this point, I would recommend reaching out to Epic Games. 

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Kennyn
Constellation

Re: Glow Skin Not Redeemable

Screenshot_20190927-205817_Gmail.jpg

 

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