cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

Helen

I got a call flashing app from the Samsung store and I can't find it on my phone to delete it can anyone help me find it to delete. It's not under Apps that I can find

6 REPLIES 6
Highlighted
Product Expert

Re: Helen

Dear Samsung_nQEDbgA

Hope you’re having a good day.

I’m sorry to hear about the problem you are having with your app.

 

When you mention the Samsung store, are you referring to the Galaxy store or the Play store? Under both of those store there is an option where you can go to all your past purchased. Once there you can find the app you are specifically looking for and there be an option to uninstall it from the store.

 

I hope I was able to help you in this matter and please don’t hesitate with any other question.

Reply
Loading...
Product Expert

Re: Helen

Hi @Samsung_nQEDbgA   Im sorry  you are having trouble locating the app

I would love to help you loctating the app by following the steps below

 

 

>Swipe up homepage

>Type the name of the app you are tring to find

>From there you find the app

>Long press the Flashing APP  then it will give you and option to "LOCATE APP"

>Then you can un install the ap pfrom there

 

Hope this helps ,Plese let me know if you have any questions, Thank you!

 

Reply
Loading...
Highlighted
Astronaut

Re: Helen

I will do this

Reply
Loading...
Highlighted
Astronaut

Re: Helen

Thank you very much. I found it

Reply
Loading...
Highlighted
Product Expert

Re: Helen

Dear Samsung_nQEDbgA

 

If you're happy and satisfied with the steps taken please closed out this post and check the solution tab. Once again we are glad we can help. Feel free to refer us back for any future question you may have.

Reply
Loading...
Highlighted
Product Expert

Re: Helen

Please accept sulotion if my post solve your problem , Thank you!

Reply
Loading...