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userZmqmKNmsFz
Astronaut

How do I get the pie os on my note 8

I use an at and t Samsung galaxy note 8, that is currently running on oreo 8.0. I tried searching for the new update but I keep getting the prompt that my os is up to date. Is there anything I can do to successfully update my os?

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: How do I get the pie os on my note 8

If you are unable to update through the Settings, you can try updating using Smart Switch. If this is unsuccessful, you will need to follow up with AT&T, as they are the ones who will push the update to your phone. https://www.samsung.com/us/support/owners/app/smart-switch

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userZmqmKNmsFz
Astronaut

Thanks a lot, I tried using smart switch but it also said...

Thanks a lot, I tried using smart switch but it also said my os is up to date

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Samsung Moderator
Samsung Moderator

Re: Thanks a lot, I tried using smart switch but it also said...

If that is the case you'll need to speak to your carrier to see if they can push the update to your device.

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