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Constellation

Mic doesn't Work

Hello everyone

 

The mic in my phone stopped working, nobody can hear me if I'm on a call I have to wear headphones or but speaker on.

I did the mic test by pressing *#0283#

and the test was successful except for annoying echo. 

I tried to disable mic  permission in other apps 

And cleaning mic, USB C port. 

And nothing seems to be working. Please help!

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Mic doesn't Work

Here are some additional steps you can try. https://www.samsung.com/us/support/troubleshooting/TSG01001249/

 

If these steps are unsuccessful, the phone will need to be evaluated by an authorized service technician. You can find your nearest location here: https://www.ubreakifix.com/samsung



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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