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Constellation

Micro SD Card No Longer Supported

Since the most recent update, I've been getting a notification that the SD card I've been using for the last 2 years is no longer supported? I am missing a ton of files now and I would like to know how I can fix this? I have very important information saved on my SD card, can someone please let me know what I can do to restore this? 

3 REPLIES 3
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Samsung Care Ambassador

Re: Micro SD Card No Longer Supported

Have you tried reading the SD card in another device? It is possible that the SD card has failed. 

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Constellation

Re: Micro SD Card No Longer Supported

I'm not sure how an SD card (working for 2 yrs) would fail? I know its not unheard of but like I previously mentioned, it worked fine until the most recent update for AT&T phones on June 1, 2020. It was about 2 days after the update, I received a system notification that my SD was no longer supported. I'm hoping I can try to retrieve the files on my PC, however I did not want to have to go through all that. As a result,  I just went out and bought  another Sandisk micro SD card and it works fine. 

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Samsung Care Ambassador

Re: Micro SD Card No Longer Supported

The best advice I can give is to try to retrieve your data from your SD card by inserting it into a PC if available.

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