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Samsung_QMneIW9
Astronaut

Mobile data icon missing

Hey guys, I just bought a Note 8, and I am obsessed, love its features. Unfortunately, there's an issue, there is no mobile data activation icon at the dropdown menu. Has anyone had the same issue? I couldn't even imagine this could happen, I thought these icons are standard. Please send help!!!

4 REPLIES 4
Samsung Care Ambassador

Re: Mobile data icon missing

Have you checked to see if you need to add it to the drop down menu pull your notifications panel down 2 times then click the 3dots in the right corner and select button order to see if it needs added 


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Note 9 User



Note 9 User on Verizon Wireless
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Samsung_QMneIW9
Astronaut

Yes, it was the first thing I did. The icon itself is not...

Yes, it was the first thing I did. The icon itself is not there. It's not in the existing icons I can select from these dropdown menu. And even if I try manually through the settings, and select mobile data, nothing is happening.

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Samsung Moderator
Samsung Moderator

Re: Yes, it was the first thing I did. The icon itself is not...

Have you reached out to your carrier regarding this?

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Highlighted
Red Giant

Re: Mobile data icon missing

Quick Panel menu / status bar dropdown menu is set by carrier. ATT & TMO doesn't have mobile data icon. 

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