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Constellation

Network issue

After the July 2020 update this problem occurs plz help me  your service center said my device not in warranty it will cost me 2000 Indian rupees if this the takneek to earn money so that is wrong and I mentioned it every whair that the company is doing froud to their customers after the warranty

4 REPLIES 4
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Supernova

Re: Network issue

Oh no! Sorry to hear this @userjA8jIIDbJY 

 

Have you tried a wipe of cache or a reset?

 

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Constellation

Re: Network issue

Yap.. i tried all of those options. but nothing happened ...

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Constellation

Re: Network issue

Yes already done both the things

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Supernova

Re: Network issue

Since firmware updates are carrier specific, you might be facing an issue with updates from them.

I'd encourage you in this case to reach out to your carrier if you are using a locked device, or to Samsung support if you have an unlocked phone.

Unlocked devices: Call 1-800-SAMSUNG or visit https://www.samsung.com/us/support/service

 

Carrier support:

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