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users14qEpC7NK
Asteroid

Newest update glitch need to be fix

I just got enhancement performance update 10/17/19 it cause my phone a glitch couldn't open connection server message Smiley Sad.

9 REPLIES 9
Samsung Moderator
Samsung Moderator

Re: Newest update glitch need to be fix

@users14qEpC7NK Does this issue still happen in safe mode?

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users14qEpC7NK
Asteroid

Re: Newest update glitch need to be fix

I didn't check and plus this new update is affecting to my call like if I'm calling it goes to the speaker mode.

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users14qEpC7NK
Asteroid

Re: Newest update glitch need to be fix

I didn't check it yet

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users14qEpC7NK
Asteroid

Re: Newest update glitch need to be fix

No is not.. help!

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Honored Contributor

Re: Newest update glitch need to be fix


@users14qEpC7NK wrote:

No is not.. help!


@users14qEpC7NK 

 

See if below steps will help:

Basically many ATT owners report this issue.

 

There are 2 ways that the issue could be eliminated and one of the below steps or possibly both should be able to make it go away.

 

1) Go to settings>tap on magnifying glass> and type reset.  From there select reset network setting.  Just know that this will reset your known wifi networks and make you re-pair bluetooth devices.  Restart device

OR

2) From another post: "I went to message settings and stopped backing up to the cloud and the popup has stopped"


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users14qEpC7NK
Asteroid

Re: Newest update glitch need to be fix

Charkatak I did reset is still the same is a glitch bug from SamsungSmiley Sad

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Honored Contributor

Re: Newest update glitch need to be fix


@users14qEpC7NK wrote:

Charkatak I did reset is still the same is a glitch bug from SamsungSmiley Sad


@users14qEpC7NK  If first step didn't work have you tried the second?  People report that is helps them which are also on ATT


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users14qEpC7NK
Asteroid

Re: Newest update glitch need to be fix

Samsung fix this bug.....

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users14qEpC7NK
Asteroid

Re: Newest update glitch need to be fix

Samsung where is the new update for this glitch I'm experiencing when I'm calling it goes to speaker mode.

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