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userrYj0VK29Kj
Constellation

No notification ticker on lock screen

My Note 8 just did an auto-update this morning and now I don't get visual or audible notifications until I unlock the screen. 

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: No notification ticker on lock screen

Have you tried wiping the cache partition on your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userrYj0VK29Kj
Constellation

Re: No notification ticker on lock screen

Honestly I have no idea how to do that. And, all notifications started working correctly again today. Thank you

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Samsung Moderator
Samsung Moderator

Re: No notification ticker on lock screen

I am happy to hear it is now working! If you have any further concerns, please feel free to reach out again. We can always provide you with the steps for troubleshooting.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
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