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userJN5kyakzWi
Constellation

Re: No video calling option, unlocked Note 8 on Tmobile

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I had an update and it went away again and when I tried to redo it on shortcut master it says not found

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userLj12SlBwGZ
Constellation

Re: No video calling option, unlocked Note 8 on Tmobile

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This worked great until Oreo update. Now unable to use video calling anymore.  Is there a new method?

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Highlighted

Re: No video calling option, unlocked Note 8 on Tmobile

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On T-Mobile locked, and video calling is there and works great👍

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Kimwil
Constellation

Re: No video calling option, unlocked Note 8 on Tmobile

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What did you do to get it to work? Please help....

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Black Hole

Re: No video calling option, unlocked Note 8 on Tmobile

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Hey, @Kimwil, thanks so much for reaching out! Would you mind giving us information about your device?

* Model Number

* Baseband Version

* Carrier

 

You can find that information in Settings > About Phone.Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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Kimwil
Constellation

Re: No video calling option, unlocked Note 8 on Tmobile

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Model number: SM-N950U1

Baseband version: N950U1UEU3CRC1

Carrier: tmobile 

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usersreAAQYSAM
Constellation

Re: No video calling option, unlocked Note 8 on Tmobile

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This option was available on my unlocked Note 8 running version 7 of the OS on Verizon's network.. When Oreo 8.0 was pushed to my Note last week the video calling option was deleted. When attempting to use IMS to turn on the option it fails. Under Oreo you need su yo turn on the option and the only way to obtain su is to root the phone. Why Samsug would disable this option unknown. So your only choice is to root the phone or hope Samsung issues a patch to allow video calling to be entitled on unlocked phones.

 

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Black Hole

Re: No video calling option, unlocked Note 8 on Tmobile

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I really appreciate you taking the time to reach out to us about this. Were you able to get that information to us?

 

If you need help with anything else, please let us know and our community will be happy to help!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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userT6QqKiZ2P9
Constellation

Re: No video calling option, unlocked Note 8 on Tmobile

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I need help 

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userOwM9OR1oCy
Constellation

Re: No video calling option, unlocked Note 8 on Tmobile

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I am using unlocked note 8 with tmobile service and it's not working!

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