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userf60I9TQeFl
Astronaut

Re: No video calling option, unlocked Note 8 on Tmobile

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i did exatly what is told in the instructions and it worked. thank you.
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usergPJ2Md2v6i
Astronaut

Re: No video calling option, unlocked Note 8 on Tmobile

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where did u get the instructions?
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usersreAAQYSAM
Constellation

Re: No video calling option, unlocked Note 8 on Tmobile

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This no longer works under the new release. It is locked down under Oreo. Only way to get it back is to root the phone. You now need super user entitlement to use the app to turn on the video calling entitlement.

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userhaEKZVxLbz
Constellation

Re: No video calling option, unlocked Note 8 on Tmobile

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It disnt worked for me, i have oreo on my note8 and i sont have wificalling option

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Supernova

Re: No video calling option, unlocked Note 8 on Tmobile

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Hey, @userhaEKZVxLbz, would you mind providing us with some information about your device?

* Model Number

* Baseband Version

* Carrier

 

You can find this information in Settings > About Phone. I would like to compile some additional information as to which devices are causing this. Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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userJN5kyakzWi
Constellation

Re: No video calling option, unlocked Note 8 on Tmobile

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I would like some help with this issue.

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Rtoussel
Halo

Re: No video calling option, unlocked Note 8 on Tmobile

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I know. We all would but Samsung has not even attempted to help us! I'm afraid we are simply stuck without video calling 😪 I'll likely never buy factory unlocked again and I may not buy Samsung! So disappointed in Samsungs customer service on this and many other issues.  Sorry, I wish I could help. 

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Arnel
Cosmic Ray

Re: No video calling option, unlocked Note 8 on Tmobile

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Hi There, 

 

I have an unlocked Note 8 from Best Buy and on the Verizon network. Upon my search I have found that the unlocked version of the Note 8 has missing features depending on who your carrier is.  Now my solution for the video calling is Google Duo. It’s stable and easy to use. The app is available on Google Play store and the Apple App Store. *** Both parties need google duo for this to work. 

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Nightmare00610
Constellation

Re: No video calling option, unlocked Note 8 on Tmobile

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This is a pain. Samsung please help. Now with the update is gone. 

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ItsKellyS4B5
Constellation

Re: No video calling option, unlocked Note 8 on Tmobile

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OMG! You are a life saver that is what it is! That worked! Not as clear as HD calling but its great!! You have saved me from returning my retail purchased phone ! Thank you!Smiley LOL 

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