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Samsung_k31EBWc
Astronaut

Not receiving text messages from one number

I'm unable to receive text messages from one person (my mom) out of the blue. She can receive my messages but I can't receive hers. I've done all the basic troubleshooting with ATT and even had a support ticket to check the network but nothing is working. We are both with the same carrier and she has a LG android. Does anyone have any other troubleshooting suggestions?