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Note 8 Wireless Charging Issue - Not charging

As seen in the photos below the Note 8 is making perfect contact with the Samsung Wireless Charger model# EP-PG950. The phone states the wireless charging is active but the battery level will slowly drain over time. This is unacceptable considering when new how much both the phone + the charger cost. I was very aware of the issues the S7 line of devices had and it looks like there are still unresolved issues. I am in the the market for a new phone, but before I even give the Note 20 a chance I want to see how this issue is handled. Everything is premuim when it comes to cost, but reliable specifically relating to the battery seems to be anything but premium. 

 

Screenshot_20200525-124118_Device care.jpgScreenshot_20200525-123651_Device care.jpg

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Re: Note 8 Wireless Charging Issue - Not charging

I just dropped my phone and it cracked on the side. I can not find the site where I file a claim.

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