Hello i am having the exactly same issue ...i tried everything...even safe mode and factory reset but still the same ...am hopeless i dont know what to do ...please help me
Same issue with my note 8, in fact if I use the OEM, or an aftermarket fast charger it says slow charging, my phone has somehow gone from fast charging to slow charging. On a regular USB it seems to charge normal. It would be really nice to have my fast charge back.
I've tried a few of the "fixes" listed here and mo difference, I'm also thinking it must be one of the updates that messed with the fast charge.
I'll try my Tab S3 as I think it also has stopped fast charging.
same with my note 8. i did hard reset already and yet its still not fast charging. plus, I cant charge when my phone is off.
guys pls let me know when uou found a solution. TIA
I'm having the same or very similar problem. I don't have a wireless charger available to try.
Safe mode didn't help. Wiped cache partition didn't help. Turning fast wired charging off and back on didn't help. Various other cables/chargers didn't help.
I would then double check to see if your phone is set to fast charge. You can do that by going to Settings>General Maintenance>Battery, then going to the settings tab in the upper right hand corner. There should be a switch that you can use to turn fast charging on and off. Make sure it is on. If that doesn't work, I would back up the information on your phone and perform a factory data reset.
Finally if none of those are effective we can file a repair order on your behalf for the device.
This is a sensor issue..so many blurbs about cables..chargers..moisture..and these aren't the problem..no , clearing chache doesn't solve and neither does a reset..This is firmware sensor issues brought on by updates.So Samsung get it solved!