cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Re: Note 8 fast charge issue

JUMP TO SOLUTION

Exactly i am facing the same issue 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Note 8 fast charge issue

JUMP TO SOLUTION

@userXI9HwMaQna and userNo9IO95FX0 can you please provide me with your full model number and IMEI in a private message?

 

@usery2P8QPM0Bp what troubleshooting have your tried as we don't want to have your repeat?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Note 8 fast charge issue

JUMP TO SOLUTION

havin the same problem w/ my note8 

 

it happened after the batt got empty it wont charge until i used wireless charger

 

then the stock/original charger(cable charger and adaptor) wont work 

 

i tried everything except restore factory settings 

Reply
Loading...
Highlighted
Community Manager
Community Manager

Re: Note 8 fast charge issue

JUMP TO SOLUTION

Could you send us a private message here with your full model code and IMEI number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Note 8 fast charge issue

JUMP TO SOLUTION

I started having the same issue a couple of days ago! Exactly the same... I've tried everything but a factory reset. To add insult to injury, after startingiit in safe mode to check if it was still happening (it was), when I restarted it, A LOT of my home page settings, like icons, were changed or disappeared all together. 

Reply
Loading...
Highlighted
Constellation

Re: Note 8 fast charge issue

JUMP TO SOLUTION

Change the usb c cable

Reply
Loading...
Highlighted
Constellation

Re: Note 8 fast charge issue

JUMP TO SOLUTION

i am getting this same issue and tried everything to no effect 


@ScarletImpala13 wrote:

As of today my fast charge is not working correctly. When I plug my phone into any fast charger I get a double charge sound. It will say charging, then disconnect and say charging again and then charge but no fast charge. I had a moisture error earlier and after drying out the port all was fine. I come home plug up my phone and I get the double charge thing with no way to fix it. 

edit 1: I will add this I only get the double charge sound if connected to a fast charger. Connected to a normal charger it just charges. 

edit 2: also just discovered I cannot fast wireless charge either. so no fast anything 

edit 3:when phone is off it says there is a moisture issue and will not charge, but phone will charge once it is on. again no fast charging of any kind.


 

Reply
Loading...
Highlighted
Constellation

Re: Note 8 fast charge issue

JUMP TO SOLUTION

I'm having same issue with my note 09. Tried everything but still not getting fast charging... Is this a hardware issue?

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Note 8 fast charge issue

JUMP TO SOLUTION

Hello @userv5qfV5vDi7, What troubleshooting steps have you already tried?

Reply
Loading...
Highlighted
Constellation

Re: Note 8 fast charge issue

JUMP TO SOLUTION

i have cleand the charging port, factory reset and wiped the cache but still getting cable charging option. i was able to resolve the issue for few hours by clearing data of USB settings in system apps but issue reapeared again. Its kinda frustrating. 

Reply
Loading...