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userEYuPdAwD53
Constellation

Note 8 handset in call volume low

Ever since Android 9 update the in call volume is so low that it's difficult to hear even in a quiet room. Now there's no option to turn on extra volume. I've completed every troubleshooting step listed on here. Excluding repairs any other suggestions? Really wondering if this is a software thing..

9 REPLIES 9
Samsung Moderator
Samsung Moderator

Re: Note 8 handset in call volume low

@userEYuPdAwD53 What troubleshooting steps did you try in regards to this issue?

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userEYuPdAwD53
Constellation

Re: Note 8 handset in call volume low

Cleared cache on phone apps in the settings, cleared system cache, factory reset, cleaned ear piece with compressed air, etc..

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Samsung Moderator
Samsung Moderator

Re: Note 8 handset in call volume low

Can you send me a private message using this link here? provide the following information.

  • Model number
  • IMEI number
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userPO3ijPgoXY
Constellation

Re: Note 8 handset in call volume low

Mine Is Doing The Exact Same Thing

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userU2h11HIhEQ
Constellation

Re: Note 8 handset in call volume low

I am also having this problem.  Took phone back to Verizon.  They sent me a warranty phone.  Same issue.  I am now waiting for yet another warranty phone which will probably have the same problem.  What do I do?

 

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MrsEaves
Constellation

Re: Note 8 handset in call volume low

Me too and I am now on my third replacement in a week for same issue.  I turned mono audio on in Hearing Enhancement and I can hear. 

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userQmLMBTgcR1
Constellation

While using the phone does the volume up button not turn...

While using the phone does the volume up button not turn it up for you. If your on bluetooth or ear buds you have to give permission to allow for loud volume

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userVdCzV38omK
Astronaut

Re: Note 8 handset in call volume low

I am also facing Same problem from last 2 months

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Samsung Moderator
Samsung Moderator

Re: Note 8 handset in call volume low

Hey there @userVdCzV38omK,

 

What troubleshooting steps have you already tried?

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