cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Note 8 imei unknown after july update

Hello Samsung After the latest July update my note 8 stop working....i was not able to make and receive call also.  All functions are working properly except my Sim Card manager.Its showing me that IMEI is unknown after the july security update.I have shown in Samsung care also they told me that you have to change the motherboard.This is not a hardware issue..its definitely software issue.please fix it asap.

1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Note 8 imei unknown after july update

Thank you for reaching out. I would be happy to look into this further for you. Can I please have your full model number and IMEI in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...