I just noticed the same issue too. Burn in at the bottom of the screen from a game icon. I have the screen set to shut off after 1 min and have the brightens set to auto adjust. This burn in issue is extremely sensitive on this model. My phone is less than a year old and bought it new on Samsung site. How do I get this repaired?
Both of our Note 8s have screen burn in. It is so annoying. Phones are about 6 months old. Samsung should address this problem since we pay so much for the phones. Eiher that or give the phones for free.
yeah this is crazy. I had screen burn in, and I did get the screen changed at ubreakifix for free about 1 month before the 1 year warranty expired. 6 months later, screen burn in again! I'm not trying to pay $200 for a new screen. Samesung proves lifetime burn in protection for their QLED tvs, but only 1 year for their phones. not buying samsung again as this happneed on my Note 5 as well, ridicolous
Unfortunately, my Note 8 also now has severe screen burn in after only 1 year. The phone was purchased directly from Samsung. The battery is now degrading as well. I have had the Note 2, 3, 5, & 8. Unfortunately, the sealed batteries and now the screen burn are enough for me to move on to another mfgr. Samsung created a great product at a premium price. Unfortunately, their planned obsolescence happened too quickly, stiffing it's loyal base. If greed weren't in the way, they would be reaching out to their loyal base and making this right. I'm disappointed in Samsung.
@userDXWqQlq4Jz, Thank you for reaching out. We would recommend taking your device by your local ubreakifix for assistance with screen burn in's.
You can locate the nearest location by visiting https://www.ubreakifix.com/locations
Having the same issue, had the phone about a year and i have keyboard burn in from regular usage.
I think im done with samsung.. can get the razer phone 2 (or 3 by the time my contract ends next march) for half the price and better specs..
Ima try calling att and see if im still under warranty. Cross your fingers for me. Considering the phone is over 1000 dollars it sure seems to have way too many problems..