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Note 8 screen burn in?

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Anyone having problems with burn in on their note 8? I've only had mine for about a month and some change but I'm already seeing moderate burn in
1 SOLUTION

Accepted Solutions
Supernova

Re: Note 8 screen burn in?

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Oh man! Typically these situations can only be resolved with hardware service, @userlR3nOqqsaL. I strongly recommend you get in contact with our support team to have that taken care of. Their number is 1-800-726-7864 and they're open 24/7 for your convenience. If you don't want to make a phone call though, you can check here to see if there is a Walk in Service Center near you. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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50 REPLIES 50
Supernova

Re: Note 8 screen burn in?

JUMP TO SOLUTION

Oh man! Typically these situations can only be resolved with hardware service, @userlR3nOqqsaL. I strongly recommend you get in contact with our support team to have that taken care of. Their number is 1-800-726-7864 and they're open 24/7 for your convenience. If you don't want to make a phone call though, you can check here to see if there is a Walk in Service Center near you. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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M1st3r313
Cosmic Ray

Re: Note 8 screen burn in?

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I've had mine almost 2 months and i can see my keyboard on every screen.  Samsung is going to crap lately

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Red Giant

Re: Note 8 screen burn in?

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@M1st3r313  Have you reached out to our other lines of support to see about getting your devices set up for service?

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userWGNUVpasyK
Astronaut

Re: Note 8 screen burn in?

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Same problem here keyboard is showing on display

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Samsung Moderator
Samsung Moderator

Re: Note 8 screen burn in?

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@userWGNUVpas; I would be happy to help you get set up for service repair. Could you respond in a private message to http://bit.ly/2JH2rq2 with the following information? Thanks!

 

First/Last Name 

 

Phone Number

 

Email Address

 

Physical Address

 

Place Of Purchase

 

Serial #

 

Model #

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user0wfwCfWp1y
Constellation

Re: Note 8 screen burn in?

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Same issue im having after 6 months of getting replacement of my lcd  Not me my all other frnds are also having the issue  Samsung is not even accepting there mistake. Now im an happy huawei user. 

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userJKwOKk79Yx
Astronaut

Re: Note 8 screen burn in?

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I think the 10 minute screen timeout is there for a reason. The tabs in an app I use burned in because I use it for a long time going to slee. Nor sure if hardware quality actually figures into it or not tho

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userqicwSVDTH6
Constellation

Re: Note 8 screen burn in?

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I've had multiple devices and you'd think Samsung would come up with something to fix this. Since your keyboard can really only go in one location. 

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RPMillar
Astronaut

Re: Note 8 screen burn in?

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How is this a "solution"?

America is not the world. 

How about something that works in all countries? 

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