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Note 8 screen burn in?

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Anyone having problems with burn in on their note 8? I've only had mine for about a month and some change but I'm already seeing moderate burn in
1 SOLUTION

Accepted Solutions
Black Hole

Re: Note 8 screen burn in?

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Oh man! Typically these situations can only be resolved with hardware service, @userlR3nOqqsaL. I strongly recommend you get in contact with our support team to have that taken care of. Their number is 1-800-726-7864 and they're open 24/7 for your convenience. If you don't want to make a phone call though, you can check here to see if there is a Walk in Service Center near you. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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46 REPLIES 46
Black Hole

Re: Note 8 screen burn in?

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Oh man! Typically these situations can only be resolved with hardware service, @userlR3nOqqsaL. I strongly recommend you get in contact with our support team to have that taken care of. Their number is 1-800-726-7864 and they're open 24/7 for your convenience. If you don't want to make a phone call though, you can check here to see if there is a Walk in Service Center near you. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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M1st3r313
Cosmic Ray

Re: Note 8 screen burn in?

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I've had mine almost 2 months and i can see my keyboard on every screen.  Samsung is going to crap lately

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Supernova

Re: Note 8 screen burn in?

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@M1st3r313  Have you reached out to our other lines of support to see about getting your devices set up for service?

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userWGNUVpasyK
Astronaut

Re: Note 8 screen burn in?

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Same problem here keyboard is showing on display

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Samsung Moderator
Samsung Moderator

Re: Note 8 screen burn in?

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@userWGNUVpas; I would be happy to help you get set up for service repair. Could you respond in a private message to http://bit.ly/2JH2rq2 with the following information? Thanks!

 

First/Last Name 

 

Phone Number

 

Email Address

 

Physical Address

 

Place Of Purchase

 

Serial #

 

Model #

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userJKwOKk79Yx
Astronaut

Re: Note 8 screen burn in?

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I think the 10 minute screen timeout is there for a reason. The tabs in an app I use burned in because I use it for a long time going to slee. Nor sure if hardware quality actually figures into it or not tho

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RPMillar
Astronaut

Re: Note 8 screen burn in?

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How is this a "solution"?

America is not the world. 

How about something that works in all countries? 

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userITZ9bl4azw
Constellation

Re: Note 8 screen burn in?

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Had my screen replaced by an authorized Samsung repair center for the burn in issue under warranty. Hopefully this new screen solves the issue or holds off until the Note 10 arrives next year. Never had an issue with burn in issue on previous Galaxy devices until the Note 8. 

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userdHy2ALdMvu
Constellation

Re: Note 8 screen burn in?

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I am having the same burn in screen issue. Been trying to fix with an burn in fixer app but no help there. I pinged "SamsungMae" but that person has not been online since Sunday.

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