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Constellation

Re: Note 8 stylus freezes up

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Do you have the note 8 in a case that has a magnetic closure? I did, and it caused issues with the stylus working irratically and sometimes becoming unresponsive. Removed the case and all works fine.

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Re: Note 8 stylus freezes up

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I was truly hoping it would of been this easy but it is not. i've done the app default reset multiple times to no avail. three phone rings great without the S-pen. as soon as the sperm cones out it will write for a few seconds and then crash whatever application or touch wiz itself. I'm very frustrated that I can't even use the feature I bought the phone for.... the S- pen. Please help Samsung!!
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Asteroid

Re: Note 8 stylus freezes up

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Mine was doing this same thing. My wife's was not so I figured it was my phone. I did a factory data reset and that didn't fix it. Went to Verizon on the 15th to trade it out and.......New one was doing this same thing. Turns out there's a problem if you have triple tap on (where you tap the screen 3 times to zoom in)  and try to use the pen. I turned that off and it works great now. I haven't called Samsung yet to inform them of this problem. 

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Re: Note 8 stylus freezes up

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Thank you so much! That did the trick. I had returned the first phone thinking it was faulty. The phone would crash hard seconds after writing or using the s-pen. It's been rock solid since disabling the magnifier! I wish the word correction was a bit more accurate :-P My Previous post could use an edit. You made my day!! Thanks again!!
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Asteroid

Re: Note 8 stylus freezes up

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Awesome! So glad that fixed it because it was very frustrating. I use my phone for business and it had me down for several hours over this issue. 

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Astronaut

Re: Note 8 stylus freezes up

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how did you fix it?
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Asteroid

Re: Note 8 stylus freezes up

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In your settings you need to turn off "triple tap to zoom"! That will fix your pen crashing problem. 

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Astronaut

Re: Note 8 stylus freezes up

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Triple tap to zoom is off - still can't use the S-pen.  

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Astronaut

Re: Note 8 stylus freezes up

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Thank u so much!!!! took off triple zoom and so far so Good!!!!
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Constellation

Re: Note 8 stylus freezes up

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Thank you so much for your post! My problem with the phone freezing every time I tried to use the S-pen was solved with your suggestion. 

For those who have not read his/her post, all you have to do is turn off magnification gestures. (Settings > Accessibility > Vision > Magnification gestures)

At least it worked for me!  Thanks again!

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