Note 8 stylus freezes up

[Jhc1]

Do you have the note 8 in a case that has a magnetic closure? I did, and it caused issues with the stylus working irratically and sometimes becoming unresponsive. Removed the case and all works fine.

[user9B7HkqLbvt]

I was truly hoping it would of been this easy but it is not. i've done the app default reset multiple times to no avail. three phone rings great without the S-pen. as soon as the sperm cones out it will write for a few seconds and then crash whatever application or touch wiz itself. I'm very frustrated that I can't even use the feature I bought the phone for.... the S- pen. Please help Samsung!!

[heathforjesus]

Mine was doing this same thing. My wife's was not so I figured it was my phone. I did a factory data reset and that didn't fix it. Went to Verizon on the 15th to trade it out and.......New one was doing this same thing. Turns out there's a problem if you have triple tap on (where you tap the screen 3 times to zoom in)  and try to use the pen. I turned that off and it works great now. I haven't called Samsung yet to inform them of this problem. 

[user9B7HkqLbvt]

Thank you so much! That did the trick. I had returned the first phone thinking it was faulty. The phone would crash hard seconds after writing or using the s-pen. It's been rock solid since disabling the magnifier! I wish the word correction was a bit more accurate :-P My Previous post could use an edit. You made my day!! Thanks again!!

[heathforjesus]

Awesome! So glad that fixed it because it was very frustrating. I use my phone for business and it had me down for several hours over this issue. 

[userQ473yomDUE]

how did you fix it?

[heathforjesus]

In your settings you need to turn off "triple tap to zoom"! That will fix your pen crashing problem. 

[userIN1m6aUZUv]

Triple tap to zoom is off - still can't use the S-pen.  

[user2urChYy2Gb]

Thank u so much!!!! took off triple zoom and so far so Good!!!!

[userD6ugHTNIVu]

Thank you so much for your post! My problem with the phone freezing every time I tried to use the S-pen was solved with your suggestion. 

For those who have not read his/her post, all you have to do is turn off magnification gestures. (Settings > Accessibility > Vision > Magnification gestures)

At least it worked for me!  Thanks again!