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Bobastian
Constellation

Phone freezes after typing 'f' as first letter in the samsung search bar

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SmartSelectImage_2018-02-06-21-58-03.jpg

When i type 'f' as the first letter in the samsung search bar, the phone freezes and i get this error message: 'finder has stopped'

 

SmartSelectImage_2018-02-06-22-01-55.jpg

 

Does anyone else have this problem or know of any solutions? Or is this just a bug that needs to be fixed? (This is on the note 8 and the latest updates have been installed).

 

Thanks

1 SOLUTION

Accepted Solutions
soccerboy
Constellation

Re: Phone freezes after typing 'f' as first letter in the samsung search bar

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Got the same problem, but after updating Facebook today the problem's gone.

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16 REPLIES 16
user7gATezTcXZ
Constellation

Re: Phone freezes after typing 'f' as first letter in the samsung search bar

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Here the same happened.i contacted samsung team and I followed their resolutions one by one except factory reset.As far now I couldn't resolve it.i strongly believe that it happened after recent update.its a clear bug and I don't want a factory reset to resolve it.

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userk4FEk1P96c
Constellation

Re: Phone freezes after typing 'f' as first letter in the samsung search bar

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Same issue. I tried to uninstall Facebook app but can only force stop and disable. My phone is only 3 days old so I'm thinking update relates as well

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user2cC8bAiXzB
Constellation

Re: Phone freezes after typing 'f' as first letter in the samsung search bar

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Mine is doing the exact same thing after recent update

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userTGrh9uGVni
Constellation

Re: Phone freezes after typing 'f' as first letter in the samsung search bar

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Same problem. Today did factory reset it cleared Up. Was fine with only the default Google and Samsung apps downoaded. Just downloaded several apps (Netflix, Amazon, amazon prime, HBO etc.) NOT Facebook. The F problem is back!

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Honored Contributor

Re: Phone freezes after typing 'f' as first letter in the samsung search bar

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Hey folks, just reaching out. If one of you could try the factory reset, we could test if that helps out.  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Red Giant

Re: Phone freezes after typing 'f' as first letter in the samsung search bar

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Uninstall facebook app

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Honored Contributor

Re: Phone freezes after typing 'f' as first letter in the samsung search bar

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If you have that app disabled does the problem continue?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userNFN4Tftaxy
Astronaut

Re: Phone freezes after typing 'f' as first letter in the samsung search bar

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Same problem. My galaxy note 8 get frozen after typing "f" in the search bar. It's weird!

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Honored Contributor

Re: Phone freezes after typing 'f' as first letter in the samsung search bar

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The best fix, while the Facebook app gets an update, is to temporarily disable or uninstall (if you can) the Facebook app.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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